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Barceló Hotel Group
Испания
Добавлен 26 апр 2010
Barceló Hotel Group is the only Spanish brand in the Top 10 ranking of the world's strongest hotel brands. With 90 years of experience in the sector, we have over 280 hotels in more than 25 countries and a high standard of quality and attention to detail to make your vacations memorable.
We operate under five brands: Royal Hideaway Luxury Hotels & Resorts, Barceló Hotels & Resorts, Occidental Hotels & Resorts, Allegro Hotels and Crestline Hotels & Resorts.
En Barceló Hotel Group somos la única marca española en el ranking de Top10 de marcas de hoteles más fuertes del mundo. Y es que con 90 años de experiencia en el sector, contamos con más de 280 hoteles distribuidos en más de 25 países y un alto nivel de calidad y cuidado para que tus vacaciones sean inolvidables.
Trabajamos bajo cinco marcas: Barceló Hotels & Resorts, Royal Hideaway Luxury Hotels & Resorts, Occidental Hotels & Resorts, Allegro Hotels y Crestline Hotels & Resorts.
We operate under five brands: Royal Hideaway Luxury Hotels & Resorts, Barceló Hotels & Resorts, Occidental Hotels & Resorts, Allegro Hotels and Crestline Hotels & Resorts.
En Barceló Hotel Group somos la única marca española en el ranking de Top10 de marcas de hoteles más fuertes del mundo. Y es que con 90 años de experiencia en el sector, contamos con más de 280 hoteles distribuidos en más de 25 países y un alto nivel de calidad y cuidado para que tus vacaciones sean inolvidables.
Trabajamos bajo cinco marcas: Barceló Hotels & Resorts, Royal Hideaway Luxury Hotels & Resorts, Occidental Hotels & Resorts, Allegro Hotels y Crestline Hotels & Resorts.
Behind the Stars | Royal Hideaway Sancti Petri
Behind the Stars | Royal Hideaway Sancti Petri
Просмотров: 166
Видео
Barceló Experiences
Просмотров 126Месяц назад
Todo lo que necesitas para aprovechar al máximo tu viaje: tours, actividades y experiencias inolvidables. Explora y vive tu viaje como un local.
Santa Catalina Classics IV Edición - 2024
Просмотров 310Месяц назад
Santa Catalina Classics se reafirma, un año más, como festival de referencia de la música clásica. A través de una programación artística de primer nivel, los jardines y salones de Santa Catalina, a Royal Hideaway Hotel, se convierten en un entorno ideal para disfrutar de una música excelente, de la mano de los mejores artistas.
Magic Room | Una experiencia de realidad virtual para toda la familia
Просмотров 857Месяц назад
Magic Room es una experiencia innovadora que fusiona entretenimiento, creatividad y tecnología, en una propuesta única para este verano 2024: una experiencia de realidad virtual en el Hotel Barceló Punta Umbría Beach Resort.
Barceló ReGen & Roberto de Quesería las RRR
Просмотров 522 месяца назад
Barceló ReGen & Roberto de Quesería las RRR
The Voice of the Occidental Puerto Banús
Просмотров 2522 месяца назад
The Voice of the Occidental Puerto Banús
Barceló ReGen & Dulce de Finca la Calabacera
Просмотров 712 месяца назад
Barceló ReGen & Dulce de Finca la Calabacera
Barceló ReGen & David de Caviar Riofrio
Просмотров 813 месяца назад
Barceló ReGen & David de Caviar Riofrio
Gastronomía en Royal Hideaway Hotels&Resorts- Behind The Stars
Просмотров 1193 месяца назад
Gastronomía en Royal Hideaway Hotels&Resorts- Behind The Stars
Occidental Puerto Banús- El mejor venue para tu evento
Просмотров 3463 месяца назад
Occidental Puerto Banús- El mejor venue para tu evento
Barceló ReGen & Sonia de Cerámicas Jiribizhúa
Просмотров 723 месяца назад
Barceló ReGen & Sonia de Cerámicas Jiribizhúa
Barceló ReGen, towards regenerative tourism
Просмотров 1274 месяца назад
Barceló ReGen, towards regenerative tourism
Barceló ReGen, por un turismo más regenerativo
Просмотров 774 месяца назад
Barceló ReGen, por un turismo más regenerativo
'Behind the Stars' Making Of. A Royal Hideaway Hotels and Resorts campaign.
Просмотров 3675 месяцев назад
'Behind the Stars' Making Of. A Royal Hideaway Hotels and Resorts campaign.
'Behind the Stars' Making Of. A Royal Hideaway Hotels and Resorts campaign ENG
Просмотров 1245 месяцев назад
'Behind the Stars' Making Of. A Royal Hideaway Hotels and Resorts campaign ENG
'Behind the Stars'. A Royal Hideaway Hotels and Resorts campaign.
Просмотров 6095 месяцев назад
'Behind the Stars'. A Royal Hideaway Hotels and Resorts campaign.
Ábrete a la felicidad || Barceló Hotel Group
Просмотров 5958 месяцев назад
Ábrete a la felicidad || Barceló Hotel Group
Open for happiness || Barceló Hotel Group
Просмотров 2818 месяцев назад
Open for happiness || Barceló Hotel Group
Fiesta de Verano Barceló Hamilton | Barceló Hotel Group
Просмотров 653Год назад
Fiesta de Verano Barceló Hamilton | Barceló Hotel Group
Santa Catalina Classics III Edición - 2023
Просмотров 1,1 тыс.Год назад
Santa Catalina Classics III Edición - 2023
A day where summer is better I Barceló Hotel Group
Просмотров 378Год назад
A day where summer is better I Barceló Hotel Group
Un día donde el verano es mejor I Barceló Hotel Group
Просмотров 382Год назад
Un día donde el verano es mejor I Barceló Hotel Group
Where summer is better I Barceló Hotel Group
Просмотров 438Год назад
Where summer is better I Barceló Hotel Group
Y ni siquiera 3. Ni un zumo de naranja natural. Toda bebida de barri. El agua embotellada te la ponen abierta en las comidas. La comida poca variedad. El parkin de pago. 5 euros al dia. De Barcelo... Lo cohi por el nombre....a mala hora....
Experiencia perfecta pero 3 estrellas. No 4.
Do they supply the yellow paper upon arrival?
Cool🎉🎉🎉
Si Dios quiere boy para San salvador
Saludos me gustaría ir nececito número dé teléfono por favor
My family of 14 people Just stayed at Occidental Cozumel… (PRE-hurricane). it was a disaster. Backed up toilets, non air- conditioned dinner hour… this place is shamefully bad. OH and I was “royal level” which does nothing but give you a number to call where they hang up on you. BARCELONA GROUP HOTELS should be ashamed.
este hotel como se llama porque todos son barcelo maya
Hi! Is that service of refilling the ice cream available in Allegro Playacar Occidental ?
En recursos y résultados sobre la gama y el color sin duda el sistema de relacionar el uso de tu esperiencia como factor motriz : és lo que sin duda se busca un grupo de gama y un acent9 párticular para ese sabor que haces en el color 🥮 o viceversal
Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.
Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.
Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.
Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.
Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.
Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.
Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.
Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.
Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.
Barcelo=Ladrones Barcelo=crooks After 3 months still waiting for someone to have the courtesy to answer my emails and refund my money. Worse hotel ever. Ivania Arias is a lier. Please don't ever pay this hotel with a credit card because they will charge in whichever currency they want without informing the customer. I had a really bad experience with this hotel. I made a reservation for two rooms and I was told that in order to make a reservation I had to pay in full. I told the person taking my reservation that I was going to pay in cash when checking in but he said that it was not an option so I gave him my credit card information to charge 1699 for both rooms. I got an email with the reservation detail and the amount charged but the amount was charged in USD!!!. This hotel is in Guatemala, just to be clear and the official currency is Quetzal. I called the hotel and asked why I was charged in USD, I was never told that the prices were in USD. Even when I said that I was going to pay in cash at check in. Never in all the conversation it was mentioned USD prices. After going back and forth with about 6 different people and calling multiple times and explaining over and over the same thing no one wanted to take responsibility. I was told that my reservation was taken by the call center and that it was a different department. After about an hour of talking with different people, people that would not provide their name, I asked to speak with a supervisor and of course since my call has gone to the call center they will try that department. At some point a representative told me that ALL hotels in Guatemala charge in USD. Which so NoT true. All the hotels in Guatemala charge in Quetzal. So disrespectful trying to fool people so that they can get away with fraud. Ivania Arias approved my cancellation because they didn't want to cancel it and Ivania Arias also told me that I was going to get the credit for the full amount. I called her twice and she told me this both times. After two months I am still waiting for the credit to be processed. I will definitely not recommend this hotel. The worst hotel I have ever dealt with.
This part of Spain is so beautiful, refreshing and peaceful ❤❤❤❤
Pero se vale colocar el nombre de la canción en alguna parte 😡
MUCHÍSIMO CUIDADO con las tarjetas regalo obtenidas en la web de Barceló Hoteles. Te puedes encontrar con que al llegar el personal quiera hacerte pagar la estancia esgrimiendo que la tarjeta puede no tener saldo y que le puedes estar engañando, con esas palabras. Aunque la compres en la web de Barceló Hotels Group, el servicio de tarjetas regalo lo tienen externalizado en una empresa llamada GIVEX, y tienen problemas para coordinar sus sistemas, el problema lo paga el cliente, a pesar de que les hayas dejado tu dinero en depósito previamente. Y además te dirán después que en la letra pequeña de la compra de la tarjeta pone que puede haber interrupciones y que el Hotel no se hace responsable, que es cierto que lo pone, pero no es de recibo. Por lo tanto, puedo asegurar que las GIFT CARD de Barceló Hoteles no son confiables.
MUCHÍSIMO CUIDADO con las tarjetas regalo obtenidas en la web de Barceló Hoteles. Te puedes encontrar con que al llegar el personal quiera hacerte pagar la estancia esgrimiendo que la tarjeta puede no tener saldo y que le puedes estar engañando, con esas palabras. Aunque la compres en la web de Barceló Hotels Group, el servicio de tarjetas regalo lo tienen externalizado en una empresa llamada GIVEX, y tienen problemas para coordinar sus sistemas, el problema lo paga el cliente, a pesar de que les hayas dejado tu dinero en depósito previamente. Y además te dirán después que en la letra pequeña de la compra de la tarjeta pone que puede haber interrupciones y que el Hotel no se hace responsable, que es cierto que lo pone, pero no es de recibo. Por lo tanto, puedo asegurar que las GIFT CARD de Barceló Hoteles no son confiables.
MUCHÍSIMO CUIDADO con las tarjetas regalo obtenidas en la web de Barceló Hoteles. Te puedes encontrar con que al llegar el personal quiera hacerte pagar la estancia esgrimiendo que la tarjeta puede no tener saldo y que le puedes estar engañando, con esas palabras. Aunque la compres en la web de Barceló Hotels Group, el servicio de tarjetas regalo lo tienen externalizado en una empresa llamada GIVEX, y tienen problemas para coordinar sus sistemas, el problema lo paga el cliente, a pesar de que les hayas dejado tu dinero en depósito previamente. Y además te dirán después que en la letra pequeña de la compra de la tarjeta pone que puede haber interrupciones y que el Hotel no se hace responsable, que es cierto que lo pone, pero no es de recibo. Por lo tanto, puedo asegurar que las GIFT CARD de Barceló Hoteles no son confiables.
MUCHÍSIMO CUIDADO con las tarjetas regalo obtenidas en la web de Barceló Hoteles. Te puedes encontrar con que al llegar el personal quiera hacerte pagar la estancia esgrimiendo que la tarjeta puede no tener saldo y que le puedes estar engañando, con esas palabras. Aunque la compres en la web de Barceló Hotels Group, el servicio de tarjetas regalo lo tienen externalizado en una empresa llamada GIVEX, y tienen problemas para coordinar sus sistemas, el problema lo paga el cliente, a pesar de que les hayas dejado tu dinero en depósito previamente. Y además te dirán después que en la letra pequeña de la compra de la tarjeta pone que puede haber interrupciones y que el Hotel no se hace responsable, que es cierto que lo pone, pero no es de recibo. Por lo tanto, puedo asegurar que las GIFT CARD de Barceló Hoteles no son confiables. Sólo tardé 5 minutos en constatar, llamando yo mismo a la central de Barceló Hotels, en constatar en ese momento, que mi tarjeta tenía 300 euros de saldo, pero el señor que está al mando allí los fines de semana no quiso ni escuchar al operador. Una experiencia lamentable por la que tuve que volverme a mi casa y poner la correspondiente reclamación.
MUCHÍSIMO CUIDADO con las tarjetas regalo obtenidas en la web de Barceló Hoteles. Te puedes encontrar con que al llegar el personal quiera hacerte pagar la estancia esgrimiendo que la tarjeta puede no tener saldo y que le puedes estar engañando, con esas palabras. Aunque la compres en la web de Barceló Hotels Group, el servicio de tarjetas regalo lo tienen externalizado en una empresa llamada GIVEX, y tienen problemas para coordinar sus sistemas, el problema lo paga el cliente, a pesar de que les hayas dejado tu dinero en depósito previamente. Y además te dirán después que en la letra pequeña de la compra de la tarjeta pone que puede haber interrupciones y que el Hotel no se hace responsable, que es cierto que lo pone, pero no es de recibo. Por lo tanto, puedo asegurar que las GIFT CARD de Barceló Hoteles no son confiables. Sólo tardé 5 minutos en constatar, llamando yo mismo a la central de Barceló Hotels, en constatar en ese momento, que mi tarjeta tenía 300 euros de saldo, pero el señor que está al mando allí los fines de semana no quiso ni escuchar al operador. Una experiencia lamentable por la que tuve que volverme a mi casa y poner la correspondiente reclamación.
Super
Need to clean under the beds and cabinets for dirt and dust build up in the Tropical and Colonial. Not good for people with allergies.
Need to clean under the beds and cabinets for dirt and dust build up in the Tropical and Colonial. Not good for people with allergies.
Need to clean under the beds and cabinets for dirt and dust build up in the Tropical and Colonial. Not good for people with allergies.
Need to clean under the beds and cabinets for dirt and dust build up in the Tropical and Colonial. Not good for people with allergies.
Need to clean under the beds and cabinets for dirty and dust build up in the Tropical and Colonial. Not good for people with allergies.
The worst place, be careful people if you visit the worst place in Ixtapa barcelo. It’s is controlled by a gang of thieves who steal your information to steal your money 🤢🤮
Espero respuesta gracias
Buenas tardes ya tengo mis recervaciones pero deceo agregar un huésped más es un menor de 11 años
First
Todo exelente lastima que no cuentan con equipo o con gente capacitada para atender una emergencia mi hija se fracturó un pie en una banqueta y solo tenían una pomada para aplicarle aparte nadie se preocupo por darle algún seguimiento a nuestro problema ni tampoco se ofrecieron para ver si necesitábamos algún tipo de apoyo Creo que falta una figura que tenga autoridad y apoye en estos casos Porque me hubiera gustado ver si un americano se lastimara creo que la atención seria diferente x Temor a alguna demanda o a una mala imagen con los extranjeros
I have stayed here all week. Nov 5th until the 10th. I have had better food at a roadside Mexican food truck. Got up 1st morning, no hot water, great! Refrigerator in room doesn’t work. Only 1 ice machine works in my wing , on the 5th floor, my room is on the 1st. The DJ they have doesn’t know the crowd. The 90% majority of guest are 40-70 year old range, I’m 70. All we listen to all day is rap, disco and mariachi. Fan in room doesn’t work. It’s 10:00 at night and the “music “ in the outside bar is resonating through the whole complex, and I am almost as far away as possible. Not happy with anything except the friendly hard working staff who are doing their best to make sure that you have everything you need. Stay elsewhere, I wish there was a McDonalds near here.
Hi Please do you have refregatior in the room
Que bonito hôtel.
HELP!!! Once a year, for most of the last 20 years, we vacation at a Barcelo hotel. This year we are taking my MIL who is 95 years old with us. We call the hotel directly 2 months in advance to request a handicap room to accommodate the physical needs she has at this age. We were told that the policy of your club is "first come first serve" and that it had been noted in our reservations but that there were no warranties, "it is impossible to ensure your request". Traveling with a person that requires physical help takes a lot of preparation and coordination. As her family members we can't have an attitude of "wait and see" when it comes to this issue. Does this policy take into consideration the American with Disability Act? Does anyone in your organization understand what you are asking of family members that have a loved one with physical needs? I would like to travel with peace of mind on this topic. Please advice
Che hotel bello
Terrible hotel infestado de chinches. Estuve solo 2 días y fue suficiente para terminar con infinidad de piquetes de estos animales. Su solución fue darme un upgrade en mi "siguiente visita" en serio creen que voy a regresar????
Este hotel es guapísimo, iría otra vez 🎉
To everyone Reading the Reviews, I DO NOT! I Repeat, I DO NOT, N.O.T. Recommend this Resort. This Resort is an Absolute NO. Don’t Waste your money, for niether of the resort’s hotels. Not even the “luxurious” one nor the “budget friendly” one. - Severe Discrimination towards middle class people, bad service espcially if you look poor or have dark skin they assume you are not gonna tip - All Staff gave preference to White skin people, American Gringos, they had special treatment. - Food is not that good, Buffet is not good 6/10 and I am not a picky eater. - I was refused to recieve a massage after they knew the tip amount we were going to offer. - No water in Bathrooms. - Very very Capitalist - All they care about is your money, the more you pay the more respect you get. - Supposedly in this resort you have access to different amenities and services, but it’s not true. Spent the majority of days problem solving and reservations and 0 Relaxation. - I was Stressed and Anxious all the time, Barceló has Ruined my vacation. There’s no guarantee if I will still be alive to experience another vacation. - You are better off just going at a hotel and rely on groceries or outside restaurants. It’s not worth your money.
Un buen lugar para visitar